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Below you will find answers to some of the most common questions asked by our customers. If you do not see your question answered below, feel free to let us know your questions via printingamazon@hanscds.com
You will receive a free digital proof via email within 24 business hours of placing your order.
Printing will not begin until we receive your approval.
Please ensure you check your spam or junk folders in case the email is filtered there.
All of our custom stickers are supplied individually cut by default, unless ordered as roll labels.
If you prefer your stickers on rolls, please select the “Roll Label” option from our product menu.
Please note that roll labels may have different pricing and minimum order quantities compared to individually cut stickers.
Yes, all products are printed using state-of-the-art full-color printers.
Whether your design is black-and-white or full CMYK color, the price remains the same.
There are no additional charges based on the number of colors in your design.
Pantone (PMS) colors are converted to CMYK for printing.
For best results, we recommend converting Pantone colors to CMYK using Pantone’s official conversion tools, such as those found on the Pantone Color Finder website.
Avoid using automatic conversions in software like Adobe Illustrator or Photoshop.
Files submitted in RGB will be converted to CMYK, and note that some bright or neon RGB colors cannot be accurately reproduced in print.
RGB is a light-based additive color model used for screens, where combining colors makes them brighter, eventually turning white.
CMYK is a pigment-based subtractive model used for printing, where combining colors makes them darker.
Because of this fundamental difference, certain bright RGB colors—especially neon shades—cannot be replicated accurately in CMYK and may appear duller or less vibrant in print.
The minimum recommended font size is 6pt, depending on the font style, color, and background.
We cannot guarantee the legibility of very small text, particularly if there is low contrast between the text and the background.
No, changes cannot be made after the proof has been approved.
Please review the proof carefully before giving final approval.
Once approved, your order enters production immediately to ensure the fastest possible turnaround.
If you prefer borderless printing, please indicate “full bleed” or “no white border” in the notes section during checkout.
This ensures the design is printed edge-to-edge with no white margin around the sticker.
No. Each quantity ordered must be for a single design and finish.
Yes! We offer affordable custom die-cut stickers in any shape.
Our advanced die-cutting method allows us to produce custom shapes at lower costs.
Please visit our quote page or contact us for more details.
We accept: .AI, .EPS, .PDF, .TIF, .PSD, and .JPEG (minimum 300 dpi).
You can upload your artwork during checkout, or email it from your account’s registered email address to printingamazon@hanscds.com.
For files over 50MB, please send a download link via WeTransfer, FTP, or another file-sharing service.
Yes, we offer free delivery across Australia.
Estimated delivery time is 5–6 business days after shipment for areas like Sydney, Melbourne, and Brisbane.
Delivery times may vary depending on the destination.
We currently accept PayPal and credit cards via VISA or MasterCard.
Production takes 4 business days after proof approval (excluding shipping time) for standard sticker printing (all artboard types: Glossy & Matte).
Additional time may be required for other materials.
Proofs are sent within 24 hours of order placement.
Your prompt approval will help expedite the process.
We provide estimated delivery dates based on production and shipping times after checkout.
Please note that order processing may occasionally take longer depending on specific printing requirements.
You may cancel your order at any time before we begin printing your design.
Please note that printing may start shortly after you approve your proof, so it’s important to notify us as soon as possible if you wish to cancel.
We cannot guarantee cancellation once the printing process has started after proof approval, and refunds will no longer be possible at that stage.
Please ensure you are certain about your order before placing it.
